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Blue Gradient

FREQUENTLY ASKED QUESTIONS

  • HOW CAN I PLACE AN ORDER?
    You can call (248) 658-8180 or send us a message on our website. If you know what you’d like to order,please visit our Online Shop and place an order online. If you have a general idea, but not set on what you need for your event – contact us and we will work through some ideas with you to finalize something great for your function!
  • DO YOU DELIVER?
    Yes, we deliver! Delivery fees apply and are dependent on location and size of order. We will include that information when providing you with an estimate. Note: Our BBYQR Signature Balloons are called XL for a reason! We transport all of our products in the back of an SUV with the seats down. Please take this into consideration when choosing between pick-up or delivery.
  • WHERE IS YOUR PRICE LIST?
    Our Online Shop has all the pricing information for (almost) all of our items! If you do not see what you are looking for, please send us a message on our website and we can put together an estimate for what you are looking for.
  • DO YOU HAVE A CATALOGUE?
    Please visit Our Work page to see all of our previous projects! We also have many examples of our work on our social media!
  • ARE BALLOONS OKAY FOR THE ENVIRONMENT?
    You may be concerned about the impact your beautiful balloons has on our environment. We highly recommend using latex balloons to ensure you are being earth-friendly. We use Qualatex latex balloons, which are biodegradable, and decompose as fast as an oak leaf in your backyard! Latex comes from rubber trees, and is collected by cutting the tree’s bark and then catching the latex in a cup. Latex harvesting doesn’t hurt the tree! If you do choose to use foil balloons, we recommend that you discard them appropriately and never release them into the air. Foil balloons do not decompose and can easily become tangled in trees and power lines. To properly dispose of foil balloons you should cut the balloon open to release any helium, then discard them in a recycle trash container.
  • ARE THERE ANY SAFETY CONCERNS RELATED TO BALLOONS?
    Follow these tips to make sure your event remains a super fun time! Keep your balloons secured to the weight we provide – this will keep your helium filled balloons from releasing into the air! Always monitor kids and pets around balloons – popped balloons and ribbons are choking hazards Do not inhale helium – it may give you a funny voice, but don’t do it! Although it’s not poisonous, it could lead to suffocation or damage your lungs
  • I NEED 500 BALLOONS WITH MY LOGO, CAN YOU DO THIS?"
    Yes! We require at least 10-15 business days to complete these projects. We also require a high resolution image of your logo. We can also supply you with helium, valves, ribbon, cutters, etc for your event.
  • CAN I MAKE CHANGES TO MY ORDER?
    We start prepping your order a few days before we deliver it to you (it takes time to make those beautiful tassels!) Because of this, we do not allow changes to be made to your order within 48 hours prior to pick up or delivery.
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